Just last month, MedSitter hosted an incredibly informative webinar with our client, King’s Daughters Health System. Sponsored by Logitech, this webinar went over how King’s Daughters Health System uses MedSitter to in the Emergency Department, with host Christ Furst, Clinical Coordinator at King's Daughters Medical Center.
Keep reading to learn more about this complimentary presentation.
Christ Furst, a MedSitter client at King’s Daughters Health System has been using MedSitter in the Emergency Department as a patient safety tool with tremendous results. MedSitter has helped to mitigate the severe staffing shortage, to provide a second set of eyes for at-risk patients, and to prevent patient elopement.
In this presentation, Chris discusses how to leverage MedSitter in the ED along with reviewing some of their incredible outcomes.
In this webinar, you will learn:
How King's Daughters uses MedSitter in the ED to alleviate the pressure caused by staffing shortages
The policies and procedures King's Daughters employs surrounding the use of remote patient observation
How King's Daughters plans to expand their MedSitter usage
What is MedSitter?
MedSitter is a remote patient observation technology-enabled solution that connects at-risk patients to remote observers over video. MedSitter Monitoring Units (MMU’s) are equipped with cameras are left with at-risk patients. An observer at a command center can observe multiple patients at one time via a video connection and can contact both the patient and onsite medical staff as necessary. Utilizing one patient observer for several patients serves to stretch staff resources without sacrificing patient safety. It also helps patient observers to avoid infectious disease, since they are no longer required to be in the room with the patients they are observing
Persistent Video: With MedSitter, the connection between the patient and the observer is always on. If the observer needs to speak to the patient, they can appear onscreen on the MedSitter cart with the click of a button. This instantaneous connection goes a long way in preventing adverse events. The video is particularly important, considering that the addition of nonverbal, contextual, and behavioral information leads to more effective communication in a healthcare environment when compared to audio-only communication. (Source: NCBI)
Full-Field Night Vision: The sitter-controlled camera covers the entire patient room, regardless of the light conditions or the time of day.
Cross-Language Communication: Not every patient requiring observation speaks English, and so the MedSitter software contains pre-recorded messages in more than 60 languages for quick communication with limited English proficiency patients. The system also includes a full library of pre-recorded video messages in American Sign Language, which helps healthcare facilities to fulfill their language access requirements as outlined by The Joint Commission. (Source: Joint Commission) The features listed here are completely unique to the MedSitter product and go a long way in helping remote observers be as effective as they can in preventing patient injury.