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How MedSitter Eases the Transition from One Sitter Program to Another

MedSitter Virtual Patient Observation

MedSitter is an industry-leading remote observation solution. We have processes in place for transitioning a healthcare facility from 1:1 sitting to MedSitter, and from other remote observation platforms to ours.  

Patient observation is an important safety feature. Patients under observation are less likely to be the victims of adverse events like injury caused by a slip and fall accident. Most hospitals rely on in-room, 1:1 sitters for patient safety, but the advent of remote observation technology has expanded clinical options for observation. MedSitter is a remote observation solution that puts one virtual observer in front of up to ten patients at one time, preserving staff resources without sacrificing patient safety.  

At MedSitter, we understand that the transition from onsite 1:1 sitting to a remote solution or even from one remote observation platform to another can be challenging. This is how we address that transition. 

The Transition From 1:1 Sitting to MedSitter 

1:1 onsite sitting is a longstanding solution for hospitals. If a patient is deemed to be at risk of an adverse outcome, a nursing assistant may be placed in a patient’s room to ensure their safety. This is an effective observation method, but it is invasive to the patient, strains staff resources, and can contribute to the spread of infectious disease. In 2021 and 2022, clinical staff shortages made it particularly difficult to support a 1:1 sitting program as nurses and nursing assistants were forced to prioritize other clinical duties above patient observation.  

Transitioning from 1:1 sitting to MedSitter is very simple. The 1:1 sitters employed by the healthcare facility are simply cross-trained to use the MedSitter platform. The MedSitter software is intuitive and easy to use, and training can happen remotely. MedSitter’s audio/video connection between the patient and the remote observer closely mimics co-presence, and observers can even communicate with limited English proficiency patients through the software’s library of pre-recorded messages in 60+ language.  

MedSitter’s training team is made up of registered nurses and other clinical professionals who understand the demands of a patient-facing job. Our experienced team will provide comprehensive training along with ongoing daily support and monthly check-in calls with your team and facility.  

The best part of transitioning from 1:1 sitting to MedSitter is that more patients can benefit from observation. If a facility employs five onsite sitters, that means that only five patients could benefit from 1:1 observation at any given time. With MedSitter, up to 50 patients can undergo observation from those same five sitters. MedSitter expands patient safety without requiring additional staff resources. Alternatively, one sitter can manage ten patients at once, while the other four staff sitters can be put back on the floor to do the primary job they were hired for.  

The Transition from a Remote Observation Platform to MedSitter 

MedSitter is not the only remote observation solution on the market, which means that your facility may already be using remote observation. In that case, the transition from another solution to MedSitter is also very simple. MedSitter equipment can be shipped to your facility fully set up and pre-configured. Remote observers will already be familiar with the concept of virtual observation and should easily adapt to MedSitter’s unique features. A persistent two-way video connection, uncomplicated, easy-to-use software, robust support, and easily accessible observation data are all unique MedSitter features that make remote observation easier. 

If you are interested in learning more about transitioning to MedSitter, reach out via the Contact Us page now.  

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